About Diatec

Authorized warranty repairer of leading brands

Diatec is a national technical service company dedicated to the Hearing and Balance Industry covering all states in Australia. Diatec has a team of qualified and experienced technicians who provide calibrations that comply with all relevant Australian Standards, as well as, repairs and technical support for a wide range of equipment including Audiometers, Tympanometers, REM, HIT and VNG.

Diatec offers an on-site service to minimize downtime to your clinic. We also provide loan units if you wish to send your equipment into one of our four labs.

Our customers include Hearing clinics, Hospitals, Universities, ENT clinics, General Practitioners, Government Agencies, Schools and Heavy Industry.

Your professional service partner

Diatec Diagnostics is your professional partner when it comes to high-quality service and support. We know the importance of a reliable instrument that always functions the way it is intended.

With regular service and calibration from your professional Diatec service specialists, your equipment will always be in tiptop condition and you can be confident that measurement results are correct and reliable. In this way, you can concentrate on what really matters, your patients.

We offer:

  • A committed team of service specialists with many years of experience in audiological and balance equipment
  • Access to professional technical support and trouble-shooting on site, by phone or online
  • Precise, to the point on site service and calibration to ensure reliable equipment
  • Automatic notification about time for service – you don’t need to worry about timely scheduling, we do the planning for you
  • Access to expert advice on software, solutions and tests

Additional Services Provided:

  • Background noise & booth assessment
  • Free-field calibration
  • WorkCover WA certified calibrations
  • Troubleshooting & repair
  • Service level agreement calibration contracts
  • Annual calibration scheduling